Frequently asked questions


Q: I just placed an order online, when can I expect it?

A: We do our best to ship orders within five (5) business days. A lot of our dies are packaged and ready to ship but the extruders and some other items are built to order which takes time. Once it's in the hands of the parcel carrier it moves rather swiftly and usually arrives within 3 days of shipping. If we expect a significant delay to your order we will let you know.

Q: What shipping methods are available?

A: Many orders will ship via flat rate services delivered by the USPS. We do offer FREE economy shipping for orders with a subtotal of at least $145.00. Oversized items like Wall Mount extruders ship via UPS. Floor stands only ship via Freight as they are too large and heavy for reasonable shipping costs